{"id":891,"date":"2024-09-10T22:08:01","date_gmt":"2024-09-10T22:08:01","guid":{"rendered":"http:\/\/chromart.local\/?page_id=891"},"modified":"2026-02-14T19:24:52","modified_gmt":"2026-02-14T19:24:52","slug":"conditions-generales-de-vente","status":"publish","type":"page","link":"https:\/\/www.isabellebouhon.be\/en\/terms-of-sale\/","title":{"rendered":"General Conditions of sale"},"content":{"rendered":"<h2 class=\"wp-block-heading\">1. Company information<\/h2>\n\n\n\n<p>The present General Conditions of Sale (&#034;GTCS&#034;) regulate the contractual relationship between :<\/p>\n\n\n\n<p><strong>Isabelle Bouhon \u2013 Chrom&#039;Art<\/strong><br>Avenue de la Coop\u00e9ration, 47\u2013 4630 Soumagne<br>BCE : 1027.306.907 \u2013 TVA : BE1027.306.907<br>Tel. : +32 (0) 494 85 97 82<br>Email : <a><span \n                data-original-string='y4WaWOxkgD1\/LN0aBqI1zA==73fqURgV4jNvDcs76UCaQE2qxwZ4J7FrzBaBZBneV8kcfg='\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>ch<span class=\"apbct-blur\">******<\/span>@<span class=\"apbct-blur\">************<\/span>on.be<\/span><\/a><br>Web Site : <a href=\"https:\/\/www.isabellebouhon.be\/en\/\">https:\/\/isabellebouhon.be<\/a><\/p>\n\n\n\n<p>The products marketed by <strong>Isabelle Bouhon \u2013 Chrom&#039;Art<\/strong> are <strong>artistic works based on the chromotherapy<\/strong>, an art that uses color to enhance the well-being. These conditions apply to all sales conducted via the web site or any other means of distance selling.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Field of application<\/h2>\n\n\n\n<p>These conditions apply to all sales by <strong>Isabelle Bouhon \u2013 Chrom&#039;Art<\/strong> aupr\u00e8s de consommateurs particuliers ou professionnels, qu\u2019ils r\u00e9sident en Belgique ou \u00e0 l\u2019international. Elles ont pour objet de d\u00e9finir les droits et obligations des parties dans le cadre de la vente des \u0153uvres artistiques propos\u00e9es par <strong>Isabelle Bouhon \u2013 Chrom&#039;Art<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. How to order<\/h2>\n\n\n\n<p>Customers can order from <strong>Isabelle Bouhon \u2013 Chrom&#039;Art<\/strong> by various means :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Via the website<\/strong> : <a href=\"https:\/\/www.isabellebouhon.be\/en\/\">https:\/\/isabellebouhon.be<\/a><\/li>\n\n\n\n<li><strong>By email<\/strong> : <a><span \n                data-original-string='6g6HWV7N+GccNDld5T6KbQ==73fRkiiULItUs9wmzZWMguKVa9LqAEPmo19Cca2dKE81fI='\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>ch<span class=\"apbct-blur\">******<\/span>@<span class=\"apbct-blur\">************<\/span>on.be<\/span><\/a><\/li>\n\n\n\n<li><strong>By phone<\/strong> : +32 (0) 494 85 97 82<\/li>\n<\/ul>\n\n\n\n<p>It is not necessary to create a customer account to place an order. Each piece is sold in a single copy, and it is therefore <strong>limited to a single quantity by article<\/strong> ordered. The works available for sale are those presented on the site, or on specific request by direct contact with the company.<\/p>\n\n\n\n<p>The client undertakes to provide correct information when you order. Any errors in the contact details or information provided that would result in a delay or error in delivery does not engage the responsibility of <strong>Isabelle Bouhon \u2013 Chrom&#039;Art<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Price and terms of payment<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">4.1. Price<\/h3>\n\n\n\n<p>The price of the works proposed by <strong>Isabelle Bouhon \u2013 Chrom&#039;Art<\/strong> are shown in <strong>euro (\u20ac)<\/strong> et ne sont pas soumis \u00e0 la TVA, conform\u00e9ment \u00e0 la l\u00e9gislation applicable \u00e0 l&rsquo;entreprise (franchise de TVA). Les prix indiqu\u00e9s comprennent uniquement le co\u00fbt de l\u2019\u0153uvre.<\/p>\n\n\n\n<p><strong>Isabelle Bouhon \u2013 Chrom&#039;Art<\/strong> reserves the right to modify its prices at any time, but undertakes to apply the rates in effect at the time of order, subject to availability of items.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4.2. Payment terms<\/h3>\n\n\n\n<p>The payment of orders is carried out <strong>directly during the order<\/strong>. <strong>Isabelle Bouhon \u2013 Chrom&#039;Art<\/strong> accepts the following methods of payment :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Bancontact<\/strong><\/li>\n\n\n\n<li><strong>Credit cards<\/strong> (Visa, MasterCard, etc) through the secure system <strong>Stripe<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Le paiement doit \u00eatre int\u00e9gralement r\u00e9alis\u00e9 pour valider la commande. L&rsquo;entreprise se r\u00e9serve le droit de suspendre la livraison de l&rsquo;oeuvre en cas de retard de paiement ou de non-paiement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Delivery<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">5.1. Delivery area<\/h3>\n\n\n\n<p>The commissioned works on <strong>isabellebouhon.be<\/strong> are shipped <strong>international<\/strong>, without geographic restriction. Guests are invited to check for possible customs regulations applicable in their country of residence, because <strong>Isabelle Bouhon \u2013 Chrom&#039;Art<\/strong> cannot be held liable for expenses or delays related to customs formalities.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5.2. Methods and delivery times<\/h3>\n\n\n\n<p>The works are shipped via the carrier <strong>DHL<\/strong>specializing in the handling of fragile goods. Delivery times vary by destination and is usually between <strong>3 and 10 working days<\/strong>depending on the country.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5.3. Delivery charges<\/h3>\n\n\n\n<p>The delivery is <strong>free<\/strong> for all shipments, regardless of the place of destination.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5.4. Order tracking<\/h3>\n\n\n\n<p>A tracking number is sent to the customer as soon as the order is shipped, allowing you to track the status of the delivery in real-time.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. The Absence of the right of withdrawal and return<\/h2>\n\n\n\n<p>Conform\u00e9ment aux dispositions l\u00e9gales en vigueur, et en raison de la nature des \u0153uvres propos\u00e9es par Isabelle Bouhon \u2013 Chrom\u2019Art, le droit de r\u00e9tractation et le retour des produits sont possibles, sauf pour les \u0153uvres personnalis\u00e9es, <strong>\u00e0 condition que l&rsquo;\u0153uvre retourn\u00e9e ne pr\u00e9sente aucun dommage<\/strong> et soit r\u00e9cup\u00e9r\u00e9e dans le m\u00eame \u00e9tat que lors de l&rsquo;envoi. Les frais de livraison pour un retour sont \u00e0 la charge du client.<\/p>\n\n\n\n<p>Les commandes personnalis\u00e9es ne peuvent pas \u00eatre retourn\u00e9es ni \u00e9chang\u00e9es. Le client est donc invit\u00e9 \u00e0 v\u00e9rifier soigneusement sa commande avant de la valider. Une fois la commande confirm\u00e9e et le paiement effectu\u00e9, elle est consid\u00e9r\u00e9e comme ferme et d\u00e9finitive.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Warranties and liability<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">7.1. Garantie de conformit\u00e9 des produits<\/h3>\n\n\n\n<p><strong>Isabelle Bouhon \u2013 Chrom&#039;Art<\/strong> does not offer any warranty on the works after their delivery, other than the products conform to the description given at the time of the order. Due to the unique nature and artistic works, no guarantee on the quality, durability, or the use of the work can not be provided.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7.2. Limitation of liability<\/h3>\n\n\n\n<p><strong>Isabelle Bouhon \u2013 Chrom&#039;Art<\/strong> declines any responsibility in case of :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Damages incurred after delivery of the works ;<\/li>\n\n\n\n<li>For delivery delays due to the carrier or circumstances beyond its control (force majeure, strike, etc) ;<\/li>\n\n\n\n<li>Errors in the information provided by the client (wrong address, etc).<\/li>\n<\/ul>\n\n\n\n<p>The customer is obliged to check the status of the work at the reception and immediately notify the carrier of any visible damage caused during the delivery.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Applicable law and competent court<\/h2>\n\n\n\n<p>The present General Conditions of Sale are governed by the <strong>belgian law<\/strong>. In the event of a dispute relating to the interpretation or execution of these general terms and conditions, the parties will attempt to find an amicable solution.<\/p>\n\n\n\n<p>Failing amicable agreement, <strong>the belgian courts<\/strong> seront seuls comp\u00e9tents pour r\u00e9gler le diff\u00e9rend, sauf disposition l\u00e9gale imp\u00e9rative en sens contraire.<\/p>","protected":false},"excerpt":{"rendered":"<p>1. Informations sur l\u2019entreprise Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) r\u00e9gissent les relations contractuelles entre : Isabelle Bouhon \u2013 Chrom\u2019ArtAvenue de la Coop\u00e9ration, 47\u2013 4630 SoumagneBCE : 1027.306.907 \u2013 TVA : BE1027.306.907T\u00e9l. : +32 (0) [&hellip;]<\/p>","protected":false},"author":1,"featured_media":785,"parent":0,"menu_order":12,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-891","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.isabellebouhon.be\/en\/wp-json\/wp\/v2\/pages\/891","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.isabellebouhon.be\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.isabellebouhon.be\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.isabellebouhon.be\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.isabellebouhon.be\/en\/wp-json\/wp\/v2\/comments?post=891"}],"version-history":[{"count":0,"href":"https:\/\/www.isabellebouhon.be\/en\/wp-json\/wp\/v2\/pages\/891\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.isabellebouhon.be\/en\/wp-json\/wp\/v2\/media\/785"}],"wp:attachment":[{"href":"https:\/\/www.isabellebouhon.be\/en\/wp-json\/wp\/v2\/media?parent=891"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}